Contact Details:
Mr & Mrs Bel
Hill Farm
Ashdon
Saffron Walden
Essex
CB10 2ET
(+44)01799 584881
Email

Hill Farm Holiday Cottages, Ashdon - Terms and Conditions

Payment:
A deposit by cheque or ( bank transfer if non UK based) is required to secure a cottage, with the remaining balance to be paid 4 weeks before arrival time.

The full payment can be paid before arrival, details will be given. Or, by arrangement, the full amount can be paid in cash on arrival at the cottage.

The amount of the deposit will be communicated to you at the time of booking, depending on length of stay.

All cheques made payable to Hill Farm Holiday Cottages.

Booking Confirmation:
The booking can be confirmed by telephone, email or letter depending on your preference. An information leaflet can be sent on request, with map information etc.

Arrival & Departure:
Please arrange an approximate arrival time by phone, and if there are any changes inform us if possible. For key collection and any final payments go to the Hill Farm House or Hill Farm Garage on the right by the Nursery School, as you come up the Hill Farm front drive. Please ensure the keys are returned to the owners on departure. Unless by prior arrangement the following will apply: ARRIVAL after 3.30 pm DEPARTURE before 10.30 am.

Cancellations:
Immediately inform us if a booking has to be cancelled, a deposit is non refundable and non transferable, unless adequate time is given to re-let the property.

Party Numbers & Disturbances:
The owner reserves the right to refuse admission where more than the maximum number of persons occupy the property. The owners reserve the right to refuse any booking without explanation. This will be treated as a cancellation, no refund of monies paid will be made, the owner accepts no liability if this situation arises. Noise levels must be kept to a minimum after 11pm. The owners reserve the right to ask guests to leave at any time during the letting period should terms or conditions not be adhered to.

Hirer’s Responsibility:
The hire shall be for holiday purposes only and shall not confer on the hirer any security of the terms of the Housing Act 1988. All equipment and property must be left clean and tidy, any breakages must be reported to the owner. Hirer’s may be charged for extra cleaning, breakages or damage. Smoking is not allowed inside the property. No pets are allowed, only service dogs. Tenants will be responsible for not allowing them on the furniture and removing any evidence left.

Hill Farm is a working farm with extensive open grounds and dangerous farm machinery, children must be supervised at all times and play within the gardens of the cottages. A copy of the country code is provided in the information pack.

Liability:
The owner shall have no liability of personal injury, unless it results from negligence by the owner. The use of amenities where offered are entirely at the user’s risk. No responsibility can be accepted for injury, or loss or damage to user’s or visitor’s belongings including vehicles. If due to circumstances beyond the control of the owner, a holiday has to be cancelled, the owner will contact the hirer immediately, refunding all monies paid, no other compensation, expenses or costs will be payable.